LIMITED LIFETIME WARRANTY
OHOH CO. aims to provide the best possible customer experience throughout the process of each appointment. We offer a limited lifetime warranty on device repairs. Below, we’ve outlined coverage and exclusions. The warranty is valid only for the specific device repaired and the original customer; it is not transferable across devices or if the device is sold or given to another individual.
WHAT IS INCLUDED:
• Lifetime guarantee covers defective part(s) and technician labor used to repair the original service (e.g. if your screen is replaced and later appears to be defective, we will gladly replace it at no cost).
• Limited one-year guarantee is offered on all battery replacements.
WHAT IS NOT INCLUDED:
• Pre-existing conditions or post-appointment damages unrelated to the original repair.
• Damage caused by mishandling, exposure to a liquid product, software related defects, etc. For example, if the device comes into contact with another object and the screen is damaged, the guarantee does not apply.
• Loss of data – please back up your device prior to your appointment.
• Devices that are tampered, repaired or modified by anyone other than an OHOH CO. technician prior to or after our service.
• Further damage, including cosmetic, due to damage existing prior to repair such as the existence of damage to the frame of the device, etc.
• Device accessories (e.g. screen protectors).